If you use Internet Explorer or Safari, be sure you have all the latest updates. Turn off the pop up blocker under the tools option and you should be able view all pages on our website and download the videos without problems.
You will need Windows Media Player, Quicktime, Flip4Mac or WinZip loaded on your computer to view the videos.
For Mac Users we highly recommend using Flip4Mac to download WMV files. MP4 files are larger files and take longer to download depending on your Internet connection and speed. Also when using Safari and the PDF will not open, try right clicking on any pdf, select Get Info, then Open With drop down select Preview and click on Change All. Preview is the reader for practically anything and is much faster to launch and present the information than Adobe Reader.
Here's a few things you can do to insure that you can always access the download lessons you have purchased.
1. After you make your purchase you will be emailed a page that will contain a link for each lesson or set that you purchased. If you do not receive this page, please check your junk mail. This will open an HTML page with all the links for that lesson WMV, MP4, PDF or ZIP files.
2. Right click anywhere on this page and select "Save Page As" which will let you save this HTML page to your hard drive. You will always have that page with the links although you will have to be on line to access the links. Or you can "Bookmark This Page" so you'll always be able to go to that HTML page again to retrieve the links but you have to be on line.
3. To save the individual WMV, MP4, PDFor ZIP files, go to the HTML page, right click on the "Click to Download" link for the WMV, MP4, PDF or ZIP file then select "Save Link As" this will download this entire file to your hard drive so you will always have it and you will not have to be on line to play it.
If there are Zip files listed above you will need WinZip to open them. Go to http://www.winzip.com/index.htm to download a trial or paid version of WinZip.
We recommend creating a file on your hard drive like "Guitar College Lessons" and use the 2nd and 3rd options to retain your purchased links or files.
Please be patient, some of these videos are up to one hour in length and depending on your Internet connection and speed may take quite some time to download
Email me if you have any problems, email me at rich@guitarcollege.com
